Preferences Only necessary Accept all
What can we help you with? Required fields are marked with an asterisk*
{"xsrfToken":"8fb6239289fd122f2fd5d8ec96ea8d4cff1e09f7_lout","branding":{"id":"1","key":"gsd","name":"GROWI.cloud service desk","portalBaseUrl":"/servicedesk/customer/portal/1","logoUrl":"/rest/servicedesk/1/customer/viewport-resources/portal-logo/1/1","theme":{"headerBGColor":"#ffffff","headerLinkColor":"#292929","headerLinkHoverColor":"#44857a","headerLinkHoverBGColor":"#44857a","headerBadgeColor":"#44857a"}},"helpCenterBranding":{"logoId":"","isLogoAvailable":false,"helpCenterTitle":"Welcome to the Help Center","sharedPortalName":"Help Center","userInitialAnnouncementMessageWiki":"<p>GROWI 本体の質問は<a href=\"https://growi-slackin.weseek.co.jp/\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\" style=\"text-decoration: underline;\">Slack</a>でお問い合わせください。</p>","translations":{"en-US":{"helpCenterTitle":"Welcome to the Help Center","sharedPortalName":"Help Center","localeDisplayName":"English (United States)"},"ja-JP":{"helpCenterTitle":"ヘルプセンター へようこそ","sharedPortalName":"ヘルプセンター","announcementMessage":"GROWI 本体の質問は[Slack|https://growi-slackin.weseek.co.jp/]でお問い合わせください。","localeDisplayName":"Japanese (Japan)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"ja-JP","userLanguageTag":"en-US","portalThemeColor":"#99d5ce","helpCenterTitleColor":"#ffffff","bannerMediaApiUrl":"https://api.media.atlassian.com/file/b5a8c873-c4b6-4bb0-a7ab-ce341124c66b/image/cdn?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI3ZGEzYjk1NS1hY2NjLTQzN2UtODQ5ZS04MTkzM2ZkMTkxZTciLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOmI1YThjODczLWM0YjYtNGJiMC1hN2FiLWNlMzQxMTI0YzY2YiI6WyJyZWFkIl19LCJleHAiOjE3NzA2MzkxNDAsIm5iZiI6MTc3MDYzODU0MH0._s_32wKtMTHbn3RD6cCo4vJtQfu3rHOFxvTX134qkSE&client=7da3b955-accc-437e-849e-81933fd191e7&height=300&mode=fit","bannerMediaApiFileId":"b5a8c873-c4b6-4bb0-a7ab-ce341124c66b","useDefaultBanner":false,"isBannerAvailable":true,"hasTopBarBeenSplit":false},"portal":{"id":"1","key":"gsd","projectId":10000,"serviceDeskId":1,"name":"GROWI.cloud service desk","description":"<p>Welcome! You can raise a GROWI.cloud service desk request from the options provided.</p>","portalBaseUrl":"/servicedesk/customer/portal/1","reqTypes":[{"id":"10028","name":"Engineer Operation","descriptionHtml":"","callToAction":"Engineer Operation","introHtml":"","icon":10316,"iconUrl":"https://growicloud.atlassian.net/rest/servicedeskapi/requesttype/icon/type/issuetype/id/10316","groups":[3],"key":""},{"id":"10003","name":"GROWI.cloud に関するご質問","descriptionHtml":"","callToAction":"GROWI.cloud に関するご質問","introHtml":"<p>GROWI.cloud のご不明点・疑問点はこちらへお願いします。</p>","icon":10320,"iconUrl":"https://growicloud.atlassian.net/rest/servicedeskapi/requesttype/icon/type/issuetype/id/10320","groups":[3],"key":""},{"id":"10022","name":"お問い合わせフォーム","descriptionHtml":"","callToAction":"お問い合わせフォーム","introHtml":"<p>GROWI.cloud へのお問い合わせはこちらへお願いします。</p>","icon":10512,"iconUrl":"https://growicloud.atlassian.net/rest/servicedeskapi/requesttype/icon/type/issuetype/id/10512","groups":[3],"key":""},{"id":"10017","name":"アカデミックプランのお申し込み","descriptionHtml":"<p>アカデミックプランのお申し込みフォームです。</p>","callToAction":"アカデミックプランのお申し込み","introHtml":"<p>アカデミックプランのお申し込みフォームです。アカデミックプランを利用するにはあらかじめ GROWI.cloud 内で App を立ち上げる必要があります</p>","icon":10322,"iconUrl":"https://growicloud.atlassian.net/rest/servicedeskapi/requesttype/icon/type/issuetype/id/10322","groups":[3],"key":""},{"id":"10021","name":"資料請求","descriptionHtml":"","callToAction":"資料請求","introHtml":"<p>GROWI.cloud の資料請求はこちらから。</p>","icon":10512,"iconUrl":"https://growicloud.atlassian.net/rest/servicedeskapi/requesttype/icon/type/issuetype/id/10512","groups":[3],"key":""},{"id":"10019","name":"退会","descriptionHtml":"<p>退会申請を行う前に、以下のリンクから退会前操作を必ず実施してください。<br> <a href=\"https://growi.cloud/help/ja/cloud/withdrawal.html\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">https://growi.cloud/help/ja/cloud/withdrawal.html</a></p>","callToAction":"退会","introHtml":"<p>GROWI.cloud サービスの利用停止（退会）はこちらから。</p>","icon":10512,"iconUrl":"https://growicloud.atlassian.net/rest/servicedeskapi/requesttype/icon/type/issuetype/id/10512","groups":[3],"key":""}],"reqGroups":[{"id":3,"name":"GROWI.cloud サービスデスク"}],"orderMapping":{"1":[10003],"3":[10003,10017,10019,10021,10022,10028]},"kbs":{"kbEnabled":false,"serviceDeskId":-1},"createPermission":true,"portalAnnouncement":{"portalId":1,"canEditAnnouncement":false,"canAdministerProject":false,"portalProjectKey":"GCSD","userLanguageHeader":"","userLanguageMessageWiki":"","defaultLanguageHeader":"","defaultLanguageMessage":"","defaultLanguageDisplayName":"English (United States)","isUsingLanguageSupport":true,"translations":{}},"canViewCreateRequestForm":true,"isProjectSimplified":true,"mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI3ZGEzYjk1NS1hY2NjLTQzN2UtODQ5ZS04MTkzM2ZkMTkxZTciLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y29sbGVjdGlvbjp1cGxvYWQtcHJvamVjdC0xMDAwMCI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl19LCJleHAiOjE3NzA2Mzk3NDAsIm5iZiI6MTc3MDYzODU0MCwiYW5vbklkIjoiYW5vbi11c2VyIiwiaHR0cHM6Ly9pZC5hdGxhc3NpYW4uY29tL2FwcEFjY3JlZGl0ZWQiOmZhbHNlfQ.RFMy9uDf49ZFYU-x5BYuajKHAdq56qPuUPkMox9QXvo","targetCollection":"upload-project-10000","endpointUrl":"https://api.media.atlassian.com","clientId":"7da3b955-accc-437e-849e-81933fd191e7","tokenDurationInMins":20}},"reqCreate":{"id":10017,"projectId":10000,"issueType":{"id":"10017","name":"アカデミックプランのお申し込み"},"form":{"name":"アカデミックプランのお申し込み","descriptionHtml":"<p>アカデミックプランのお申し込みフォームです。</p>","callToAction":"アカデミックプランのお申し込み","intro":"<p>アカデミックプランのお申し込みフォームです。アカデミックプランを利用するにはあらかじめ GROWI.cloud 内で App を立ち上げる必要があります</p>","instructions":"<p>アカデミックプランのお申し込みフォームです。</p>","icon":10322,"iconUrl":"https://growicloud.atlassian.net/rest/servicedeskapi/requesttype/icon/type/issuetype/id/10322","key":""},"fields":[{"fieldType":"text","fieldId":"email","fieldConfigId":"","label":"Email confirmation to","description":"","descriptionHtml":"","required":true,"displayed":true,"presetValues":[]},{"fieldType":"text","jiraFieldType":"summary","fieldId":"summary","fieldConfigId":"","label":"お名前","description":"","descriptionHtml":"","required":true,"displayed":true,"presetValues":[]},{"fieldType":"select","jiraFieldType":"com.atlassian.jira.plugin.system.customfieldtypes:select","fieldId":"customfield_10061","fieldConfigId":"10161","label":"職種","description":"","descriptionHtml":"","required":true,"displayed":true,"presetValues":[],"values":[{"value":"10146","label":"学生","selected":false,"children":[]},{"value":"10147","label":"教職員","selected":false,"children":[]},{"value":"10148","label":"教育委員会・教育行政関係","selected":false,"children":[]},{"value":"10149","label":"その他","selected":false,"children":[]}],"noneOptionRequired":true},{"fieldType":"text","jiraFieldType":"com.atlassian.jira.plugin.system.customfieldtypes:textfield","fieldId":"customfield_10063","fieldConfigId":"10163","label":"GROWI.cloud アカウントに紐付いたメールアドレスまたは GitHub アカウント","description":"アカデミックプランのお手続きには事前に GROWI.cloud アカウントが必要です。","descriptionHtml":"<p>アカデミックプランのお手続きには事前に GROWI.cloud アカウントが必要です。</p>","required":true,"displayed":true,"presetValues":[]},{"fieldType":"text","jiraFieldType":"com.atlassian.jira.plugin.system.customfieldtypes:textfield","fieldId":"customfield_10060","fieldConfigId":"10160","label":"GROWI App ドメイン名","description":"ご利用中の GROWI の URL（xxxx.growi.cloud の xxxx 部分）を記載ください","descriptionHtml":"<p>ご利用中の GROWI の URL（xxxx.growi.cloud の xxxx 部分）を記載ください</p>","required":true,"displayed":true,"presetValues":[]},{"fieldType":"attachment","jiraFieldType":"attachment","fieldId":"attachment","fieldConfigId":"","label":"ご本人様確認書類(書類を撮影・スキャンした画像)","description":"有効な書類(学生証、在学証明書、在勤証明書、教育機関の団体による申込である事を証明できる書類 ※いずれも直近１年以内に取得した事が日付確認できるもの)","descriptionHtml":"<p>有効な書類(学生証、在学証明書、在勤証明書、教育機関の団体による申込である事を証明できる書類 ※いずれも直近１年以内に取得した事が日付確認できるもの)</p>","required":false,"displayed":true,"presetValues":[]},{"fieldType":"textarea","jiraFieldType":"description","fieldId":"description","fieldConfigId":"","label":"備考","description":"","descriptionHtml":"","required":false,"displayed":true,"presetValues":[],"rendererType":"atlassian-wiki-renderer"},{"fieldType":"select","jiraFieldType":"priority","fieldId":"priority","fieldConfigId":"","label":"Priority","description":"","descriptionHtml":"","required":false,"displayed":false,"presetValues":[],"values":[{"value":"1","label":"Highest","selected":false,"children":[]},{"value":"2","label":"High","selected":false,"children":[]},{"value":"3","label":"Medium","selected":true,"children":[]},{"value":"4","label":"Low","selected":false,"children":[]},{"value":"5","label":"Lowest","selected":false,"children":[]}],"noneOptionRequired":false},{"fieldType":"duedate","jiraFieldType":"duedate","fieldId":"duedate","fieldConfigId":"","label":"Due date","description":"","descriptionHtml":"","required":false,"displayed":false,"presetValues":[]}],"userOrganisations":[],"canBrowseUsers":false,"requestCreateBaseUrl":"/servicedesk/customer/portal/1/create/10017","requestValidateBaseUrl":"/servicedesk/customer/portal/1/validate/10017","calendarParams":{"firstDay":0,"date":"2026-02-09T21:02:20+0900","useISO8601WeekNumbers":false,"dateIfFormat":"%e/%b/%y","dateTimeIfFormat":"%e/%b/%y %I:%M %p","timeFormat":"12"},"kbs":{"kbEnabled":false,"serviceDeskId":-1},"canRaiseOnBehalf":false,"canSignupCustomers":false,"canCreateAttachments":true,"attachmentRequiredField":false,"hasGroups":true,"canSubmitWithEmailAddress":false,"showRecaptcha":true,"siteKey":"6LePXLkdAAAAAF4gCNalrL1IvZcqbNbZf_Zakudd","mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI3ZGEzYjk1NS1hY2NjLTQzN2UtODQ5ZS04MTkzM2ZkMTkxZTciLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y29sbGVjdGlvbjp1cGxvYWQtcHJvamVjdC0xMDAwMCI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl19LCJleHAiOjE3NzA2Mzk3NDAsIm5iZiI6MTc3MDYzODU0MCwiYW5vbklkIjoiYW5vbi11c2VyIiwiaHR0cHM6Ly9pZC5hdGxhc3NpYW4uY29tL2FwcEFjY3JlZGl0ZWQiOmZhbHNlfQ.RFMy9uDf49ZFYU-x5BYuajKHAdq56qPuUPkMox9QXvo","targetCollection":"upload-project-10000","endpointUrl":"https://api.media.atlassian.com","clientId":"7da3b955-accc-437e-849e-81933fd191e7","tokenDurationInMins":20},"hasProformaForm":false,"proformaTemplateForm":{},"proforma":{"formExists":false,"formValid":false},"key":""},"portalWebFragments":{"headerPanels":[],"subheaderPanels":[],"footerPanels":[],"pagePanels":{"propertyPanels":[],"legacyPropertyPanels":[]}}}
{"headless":false,"wacLink":"https://www.atlassian.com/software/jira/service-desk/powered-by?utm_medium=jira-in-product&utm_source=jira_service_desk_portal_footer&utm_content=growicloud","contactLink":"/secure/ContactAdministrators!default.jspa","serviceDeskVersion":"3.3.0-OD","contextPath":"","xsrfToken":"8fb6239289fd122f2fd5d8ec96ea8d4cff1e09f7_lout","baseUrl":"https://growicloud.atlassian.net/servicedesk/customer","relativeBaseUrl":"/servicedesk/customer","jiraDisplayUrl":"https://growicloud.atlassian.net","onDemand":true,"mediaApiExternalUrl":"https://api.media.atlassian.com","mediaApiAppClientId":"7da3b955-accc-437e-849e-81933fd191e7","fabricEmojiUrl":"/gateway/api","helpCenterType":"BASIC","traceId":"d0808bb2f9e34e0394e1691769259f23","siteDefaultLanguageTag":"ja-JP","featuredValues":{"multiHelpCenterEnabled":false,"hcAIAnswersEnabled":false,"jsmAiConfigEnabled":false,"helpCenterCustomizationEnabled":false},"helpCenterHomePageSlug":"portals","customerAccountAvailabilty":"JSM_AND_JCS","baseUrlCSM":"https://growicloud.atlassian.net","edition":"free","anonymousEnabled":true,"requestIntroEnabled":true}