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GROWI.cloud service desk

Welcome! You can raise a GROWI.cloud service desk request from the options provided.

退会

GROWI.cloud サービスの利用停止(退会)はこちらから。

退会申請を行う前に、以下のリンクから退会前操作を必ず実施してください。
https://growi.cloud/help/ja/cloud/withdrawal.html

Required fields are marked with an asterisk*

ユーザー登録に使用したメールアドレスを入力してください。

退会前操作については次のページをご確認ください。https://growi.cloud/help/ja/cloud/withdrawal.html

組織のIDは GROWI.cloud のダッシュボードページから確認できます。

お客様の声が GROWI.cloud サービスの更なる改善につながります。どんな声でもお聞かせください。

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